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FirstLight Home Care of North York

FirstLight Home Care: A Culture of Care rooted in compassion, dignity, and genuine human connection.

Executive Verified

5/5

(35 reviewers)

From Google

Type:

Home Care Company

Languages:

English

PSW price range:

Contact company

PSW average hourly rate for 4-hour shift:

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Minimum Visit Hours:

3 hour(s)

Service Area

Proudly serving North York, Toronto, Aurora, Markham, Thornhill, and surrounding areas, we are here to ensure your loved ones receive the support they deserve where they feel most comfortable.

Contact FirstLight Home Care of North York

Submit the form below to contact this company directly.

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FirstLight Home Care of North York

Phone

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What happens next?

1.

Your message is sent directly to FirstLight Home Care of North York.

2.

The company will follow up with you by email or phone.

3.

Ask questions, request pricing, or arrange a home visit. It's up to you.

About Us

About FirstLight Home Care North York Compassionate Home Care in North York & Toronto FirstLight Home Care North York provides personalized home care services in North York, Toronto, and surrounding areas, supporting seniors and families with dependable, relationship-driven care. Our journey into caregiving began from a deeply personal experience - navigating the challenges of caring for a loved one after a stroke. Like many families, we understood how overwhelming it can be to find not just care, but the right care. That experience continues to shape how we support our clients today. Care is more than assistance with daily tasks. It’s about preserving dignity, creating a sense of calm, and ensuring both clients and families feel supported every step of the way. What Makes Our Home Care Different Families looking for private home care in North York and Toronto often want more than just basic support-they want consistency, trust, and peace of mind. We focus on: - Consistent caregivers -familiar faces, not rotating staff - Thoughtful matching based on personality and care needs - Clear communication with families and care teams - A strong focus on dignity, respect, and emotional well-being We don’t just complete tasks -we pay attention to how care is delivered. A More Personal Approach to In-Home Care Our approach to in-home senior care is simple: slow down, listen, and respect each client’s preferences. Whether it’s morning routines, meal preparation, or companionship, we tailor care to the individual. Our goal is to support independence not take it away - creating a more comfortable and respectful experience at home. Supporting Families Through Every Stage We support families during key transitions, including: - Hospital-to-home care and recovery support - Increasing care needs at home - When family caregiving becomes overwhelming As a trusted home care provider in North York, we act as a partner -offering guidance, consistency, and reassurance when it’s needed most. Trusted, Licensed, and Accountable Care As a licensed home care provider, we are committed to delivering safe, reliable, and high-quality care. - Carefully screened and trained caregivers - Ongoing oversight and care planning - Consistent quality standards and accountability Families trust us because we combine compassion with structure and professionalism. What You Can Expect We understand that inviting someone into your home or into the life of someone you love is not a small decision. Our focus is on providing care that feels steady, respectful, and thoughtfully delivered. Families can expect: - Consistent and reliable support from caregivers you can get to know and trust - Clear, ongoing communication, so you’re never left wondering - A respectful approach that prioritizes dignity, comfort, and personal preferences - A calm, compassionate presence that supports both clients and their families We aim to be a dependable part of your care journey someone you can turn to when support is needed. When to Consider Home Care You may benefit from home care services in North York or Toronto if: - A loved one is returning home from the hospital - Daily routines are becoming more difficult - There are changes in memory or mobility - Family caregiving feels overwhelming If you’re unsure where to start, we’re here as a resource and happy to help guide you.

Initial Assessment Overview FirstLight Home Care of North York

FirstLight Home Care of North York has a proven 7-step process that ensures a seamless, personalized care experience from the very first conversation to ongoing support. We take the time to truly understand your needs, conduct an in-home consultation, and create a tailored care plan before thoughtfully matching you with the right caregiver. From there, we provide consistent, compassionate care with regular check-ins to ensure continuity of care, adapting as needs evolve so families can feel confident, supported, and at peace every step of the way.

Home Care Audit Responses for FirstLight Home Care of North York

Date completed: May 12, 2026

Home care audits are used to identify how each home care listed on Elderado operates as a company. Elderado proactively reviews these audits and prompts companies to keep them updated and accurate over time.

As part of Elderado's initiative to increase transparency, you can view the most recently recorded interview with an executive from FirstLight Home Care of North York. Click here to view Executive Verified Video Audit

Your name

Karen Javier

Your job title

Territory Director

What is the legal name of the organization?

1000543005 Ontario Inc. o/a FirstLight Home Care North York

When was the organization incorporated or registered as a business?

May 20, 2023

What is the business address of the organization?

150 Duncan Mill Rd Unit 2 North York, ON M3B 3M4

What is the name and job title of the most senior person(s) responsible for the organization?

Karen Javier - Territory Director

What are the names and job titles for the senior leadership team?

Jonathan Javier - Director

Is there a doctor, nurse, or regulated health professional in Ontario in a leadership position at the organization?

No

What type(s) of insurance does the organization currently have?

Commercial General Liability (CGL) WSIB (Workplace Safety & Insurance Board) Abuse / Molestation Liability Coverage Commercial Property / Equipment Insurance

Are you currently Accredited?

Yes

If you are currently Accredited, which organization are you Accredited with?

Accreditation Canada

If you are not currently Accredited, are you in the process to become Accredited?

No response by company.

Do you have a Temporary Health Agency License?

Yes

Do you ensure a Police Check has been completed for all Team Members who interact with clients prior to their first interaction with a client?

Yes

What type of Police Check do you have completed?

Vulnerable Sector Check (VSC)

How do you confirm PSW qualifications?

Require a copy of the PSW certificate or diploma Contact references Skills-based interview or practical assessment

How do you confirm other care providers' education and qualifications?

Require a copy of their degree, diploma, or certificate Contact references Skills-based interview or practical assessment Check with their association or regulatory body

Do you require Health and Supportive Care Providers Oversight Authority (HSCPOA) membership for every PSW you employ?

No

Do you only consider PSWs who have graduated from National Association of Career Colleges (NACC) programs?

No

Do you confirm every nurse you employ is registered with the College of Nurses of Ontario?

Yes

Are care providers employees or contractors?

All employees

If a care provider is an employee, are they covered by WSIB?

Yes

I confirm that the information provided is accurate and complete to the best of my knowledge and understand that it may be relied upon.

Yes, I confirm

Executive Verified

Contact FirstLight Home Care of North York

Submit the form below to contact this company directly.

Your personal details will never be shared with any other party by us.

FirstLight Home Care of North York

Phone

Click to reveal phone number

What happens next?

1.

Your message is sent directly to FirstLight Home Care of North York.

2.

The company will follow up with you by email or phone.

3.

Ask questions, request pricing, or arrange a home visit. It's up to you.

Last modified on Jun 11, 2026