INTEGRAcare Inc.
Your Home Care Provider of Choice
4.8/5
(107 reviewers)
Type:
Home Care Company
Languages:
English, French, Spanish
PSW price range:
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PSW average hourly rate for 4-hour shift:
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Minimum Visit Hours:
4 hour(s)
Service Area
INTEGRAcare Home Care offers private home health care in Toronto, Mississauga, Burlington, Oakville, and Ottawa to suit the needs of both families and Seniors.
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INTEGRAcare Inc.
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Ask questions, request pricing, or arrange a home visit. It's up to you.
About Us
Founded in 1990, Integracare is a leader in the private pay home healthcare market in Ontario, Canada, with offices in midtown Toronto, Mississauga and Ottawa. Integracare prides itself on excellence in client service and delivery of home health care services, facilitated through its team of highly trained and dedicated caregivers along with 24/7 nurse-led care management. Integracare works tirelessly to promote a strong culture within its operations and has been a regular recipient of the Canadian Business Excellence Award for Private Businesses as well as being named the best place to work in healthcare in Canada by the Great Place to Work® Institute Canada. Integracare is also ISO Accredited.
Levels of Care
Integracare is committed to providing the highest quality home health care in Toronto, Mississauga and Ottawa. It’s our mission to foster Clients’ independence and joyful living wherever they call home. We offer dignity, comfort and quality health care at home. All Integracare Caregivers are certified and/or registered. They are highly screened, trained and supervised 24/7 by a team of Nurses. This level of vetting, education and support ensures that Integracare Caregivers are the most compassionate, dependable and knowledgeable in the industry. Integracare specializes in personal support services, dementia care at home, palliative care, wound care, live-in care, physiotherapy and massage therapy.
Approach to Care
Integracare is committed to providing the highest quality home health care in Toronto, Mississauga and Ottawa. It’s our mission to foster Clients’ independence and joyful living wherever they call home. The true differentiator is our consistency. By being an outstanding employer, we have industry high retention which allows us to invest in our Caregivers with education and supervision, all which lead to better and more consistent care for our Clients and their families.
Care Team
The Integracare Family consists of certified and/or registered Caregivers (PSWs, RNs, RPNS, RPTs and RMTs). They are highly screened, trained and supervised 24/7 by a team of Nurses. Each Caregiver is vetted heavily. Integracare hires less than 0.1% of applicants. Our Caregiver Turnover ratio is the lowest in the industry meaning our Caregivers stay with Integracare far longer than industry standards and this translates into better care for you or your loved one.
Accreditation
Integracare is ISO Accredited.
Certifications, Licenses & Training
Integracare is a licensed home care company in Ontario in accordance with provincial regulations.
Awards & Accolades
Canadian Business Excellence Award 2019-2026 Best Workplaces in Canada 2021-2026 Best Workplaces in Healthcare 2021-2026 Best Workplaces for Women 2021-2026 Best Workplaces with Most Trusted Executive Team 2024-2026 Best Workplaces for Mental Wellness 2023-2026 Best Workplaces for Professional Development 2021-2026 Best Workplaces for Giving Back 2023-2026
Initial Assessment Overview INTEGRAcare Inc.
INTEGRAcare's intake process begins with an initial inquiry where the team gathers a high-level understanding of the client’s needs, followed by a complimentary nurse-led assessment conducted in-home, in hospital, or virtually. From there, a personalized care plan is developed, and a dedicated Nurse Care Manager is assigned upon confirmation of services. Caregivers are then carefully screened and thoughtfully matched based on both clinical needs and personality fit. Once scheduling, rates, and logistics are finalized, care can begin within days—sometimes sooner if urgent—with 24/7 support available. Ongoing nurse-led oversight, regular communication, and continuous reassessment ensure care remains consistent, responsive, and aligned with the family’s needs.
Resources
Home Care Audit Responses for INTEGRAcare Inc.
Date completed: May 8, 2026
Home care audits are used to identify how each home care listed on Elderado operates as a company. Elderado proactively reviews these audits and prompts companies to keep them updated and accurate over time.
As part of Elderado's initiative to increase transparency, you can view the most recently recorded interview with an executive from INTEGRAcare Inc.. Click here to view Executive Verified Video Audit
Your name
Lee Grunberg
Your job title
President & CEO
What is the legal name of the organization?
Integracare Inc.
When was the organization incorporated or registered as a business?
August 1, 1990
What is the business address of the organization?
396 Moore Ave., Toronto, ON, M4G 1C7 343 Preston St, Suite 1104, Ottawa, ON, K1S 1N4 1900 Dundas St. W, Mississauga, ON, L5K 1P9
What is the name and job title of the most senior person(s) responsible for the organization?
Lee Grunberg, President & CEO
What are the names and job titles for the senior leadership team?
Jessica Isaac, Director of Care Bethel McMaster, Director of Intake & Business Development Yasmeen Hasan, Director of Human Resources Evgenia Carter, Director of Finance Kristine McGinn, Director of Integracare East
Is there a doctor, nurse, or regulated health professional in Ontario in a leadership position at the organization?
Yes, a doctor or nurse
What type(s) of insurance does the organization currently have?
Commercial General Liability (CGL) Professional Liability (Errors & Omissions) WSIB (Workplace Safety & Insurance Board) Cyber Liability Insurance Abuse / Molestation Liability Coverage Commercial Property / Equipment Insurance Commercial Auto Insurance for transportation Business Interruption Insurance Crime / Theft Insurance (Fidelity Bond)
Are you currently Accredited?
Yes
If you are currently Accredited, which organization are you Accredited with?
ISO
Do you have a Temporary Help Agency License?
Yes
Do you ensure a Police Check has been completed for all Team Members who interact with clients prior to their first interaction with a client?
Yes
What type of Police Check do you have completed?
Vulnerable Sector Check (VSC)
How do you confirm PSW qualifications?
Require a copy of the PSW certificate or diploma Contact the PSW program or school they graduated from to confirm information Require a transcript to prove PSW education Contact references Skills-based interview or practical assessment
How do you confirm other care providers' education and qualifications?
Require a copy of their degree, diploma, or certificate Contact references Skills-based interview or practical assessment Check with their association or regulatory body
Do you require Health and Supportive Care Providers Oversight Authority (HSCPOA) membership for every PSW you employ?
No
Do you only consider PSWs who have graduated from National Association of Career Colleges (NACC) programs?
Yes
Do you confirm every nurse you employ is registered with the College of Nurses of Ontario?
Yes
Are care providers employees or contractors?
All employees
If a care provider is an employee, are they covered by WSIB?
Yes
I confirm that the information provided is accurate and complete to the best of my knowledge and understand that it may be relied upon.
Yes, I confirm
Contact INTEGRAcare Inc.
Submit the form below to contact this company directly.
Your personal details will never be shared with any other party by us.
INTEGRAcare Inc.
Phone
Click to reveal phone number
What happens next?
1.
Your message is sent directly to INTEGRAcare Inc..
2.
The company will follow up with you by email or phone.
3.
Ask questions, request pricing, or arrange a home visit. It's up to you.
Last modified on Jul 15, 2026