Qualicare Burlington
Because Being There Matters
5/5
(46 reviewers)
Type:
Home Care Company
Languages:
English, French, Portuguese, Spanish, Tamil, Punjabi, Italian
PSW price range:
Contact company
PSW average hourly rate for 4-hour shift:
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Minimum Visit Hours:
1 hour(s)
Service Area
We serve Burlington, Oakville, Dundas and surrounding areas.
Contact Qualicare Burlington
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Qualicare Burlington
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Your message is sent directly to Qualicare Burlington.
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The company will follow up with you by email or phone.
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Ask questions, request pricing, or arrange a home visit. It's up to you.
About Us
When a family realizes a parent needs more support at home, the next step can feel overwhelming. Qualicare Burlington & Oakville has helped families in Burlington, Oakville, and Dundas navigate that moment for over 12 years. We provide private, nurse-guided home care — personalized to the person, not a checklist. Same caregiver, consistent schedule, clinical oversight built in. We're here when the public system isn't enough, and when your family needs someone you can actually count on. We serve Burlington, Oakville, and Dundas, Ontario.
Levels of Care
We offer three levels of care depending on where someone is in their aging journey. Companion & Independence Support — Regular visits focused on companionship, light household help, meal support, and staying socially connected. Ideal for seniors who are managing well but benefit from consistent company and a watchful eye. Daily Living Support — Hands-on personal care including bathing, dressing, mobility assistance, and medication reminders, delivered by trained PSWs with a consistent schedule and nurse oversight. Complex & Changing Needs — Intensive support for clients with dementia, Parkinson's, chronic conditions, or recovering from hospitalization. RN-supervised care plans, adjusted as needs evolve. All levels include nurse-led assessment and the same caregiver every visit.
Approach to Care
We start with a simple question: what matters most to you? Not what you need help with — what matters. Because good home care isn't just about the tasks. It's about helping someone continue to live the way they want to live, in the place they call home. Every client at Qualicare Burlington begins with a nurse-led consultation — not a sales call. We take the time to understand the person, not just the diagnosis. From there, we build a care plan that reflects their routines, preferences, and what a good day actually looks like for them. We assign the same caregivers to every visit. We maintain clinical oversight at every level of care. And when something changes — and it always does — we adjust before it becomes a crisis. Over 12 years in Burlington, Oakville, and Dundas, we've learned that families don't just need good care. They need to trust that someone is paying attention. That's what we're here for.
Care Team
Every Qualicare Burlington client has a care team built around their specific situation. At the centre is a Personal Support Worker — a trained, consistent caregiver who handles day-to-day personal care, companionship, and household support. All care is clinically overseen by our Nurse Manager, a Registered Nurse who conducts the initial in-home assessment, writes the care plan, and remains the point of contact for any clinical changes. For clients with more complex needs, nursing visits are built directly into the care schedule. We do not rotate caregivers. When we match a PSW to a client, we consider the person's personality, routines, care needs, and preferences — not just availability. That match is made before the first visit, and we stand behind it. If something isn't working, we fix it quickly. For clients requiring specialized support — dementia care, Parkinson's, post-hospitalization recovery — we assign caregivers with direct experience in those areas
Certifications, Licenses & Training
Personal Support Worker diploma CPR/First Aid Vulnerable Sector Check Customized Qualicare Academy Certifications
Initial Assessment Overview Qualicare Burlington
Every new client begins with a no-charge in-home consultation conducted by our Registered Nurse. This is not a standard intake call — it is a clinical assessment that looks at the full picture: physical functioning, cognitive and emotional wellbeing, home safety, caregiver strain on the family, and the social factors that affect how someone is actually managing day to day. From that assessment, our RN develops a personalized care plan — one that reflects not just what the client needs, but what matters most to them. The plan covers care tasks, caregiver matching criteria, scheduling, and the clinical indicators we will monitor over time. The family is part of that conversation from the start. Before any care begins, they understand exactly what the plan includes, who will be coming into the home, and how to reach us if anything changes. Care does not start until the plan is in place and the right caregiver has been identified.
Home Care Audit Responses for Qualicare Burlington
Date completed: October 1, 2026
Home care audits are used to identify how each home care listed on Elderado operates as a company. Elderado proactively reviews these audits and prompts companies to keep them updated and accurate over time.
Your name
Jerry Tsia
Your job title
Owner & Managing Director
What is the legal name of the organization?
2424734 Ontario Inc.
When was the organization incorporated or registered as a business?
June 30, 2014
What is the business address of the organization?
4145 N Service Rd, Suite 200 Burlington, ON L7L 6A3
What is the name and job title of the most senior person(s) responsible for the organization?
Jerry Tsia, Managing Director
What are the names and job titles for the senior leadership team?
Jerry Tsia, Owner & Managing Director Lincoln Lewis, Director Community Care Integration Breanna Theoret, Manager, Nursing & Aging Well Services Sana Tanveer, HR Manager and Client Services Manager Chinomso "Queen" Onuabuchi, Client Experience & Quality Lead Brittany Goodwin, Manager Visiting Nursing
Is there a doctor, nurse, or regulated health professional in Ontario in a leadership position at the organization?
Yes, a doctor or nurse
If you selected 'Yes, a regulated health professional that is not a doctor or nurse', what type of regulated health professional are they?
No response by company.
What type(s) of insurance does the organization currently have?
Commercial General Liability (CGL) WSIB (Workplace Safety & Insurance Board)
Are you currently Accredited?
No
If you are currently Accredited, which organization are you Accredited with?
No response by company.
If you are not currently Accredited, are you in the process to become Accredited?
Yes
Do you have a Temporary Help Agency License?
Yes
Do you ensure a Police Check has been completed for all Team Members who interact with clients prior to their first interaction with a client?
Yes
What type of Police Check do you have completed?
Vulnerable Sector Check (VSC)
How do you confirm PSW qualifications?
Require a copy of the PSW certificate or diploma
How do you confirm other care providers' education and qualifications?
Require a copy of their degree, diploma, or certificate Check with their association or regulatory body
Do you require Health and Supportive Care Providers Oversight Authority (HSCPOA) membership for every PSW you employ?
No
Do you only consider PSWs who have graduated from National Association of Career Colleges (NACC) programs?
No
Do you confirm every nurse you employ is registered with the College of Nurses of Ontario?
Yes
Are care providers employees or contractors?
All employees
If a care provider is an employee, are they covered by WSIB?
Yes
If a care provider is a contractor, what insurance do you require they have prior to engaging with a client? How do you confirm they have that insurance?
n/a
I confirm that the information provided is accurate and complete to the best of my knowledge and understand that it may be relied upon.
Yes, I confirm
Contact Qualicare Burlington
Submit the form below to contact this company directly.
Your personal details will never be shared with any other party by us.
Qualicare Burlington
Phone
Click to reveal phone number
What happens next?
1.
Your message is sent directly to Qualicare Burlington.
2.
The company will follow up with you by email or phone.
3.
Ask questions, request pricing, or arrange a home visit. It's up to you.
Last modified on Oct 2, 2026